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Jeanette M. Smith, PhD


Office: Phoenix Childrens Medical Group - Psychology
Address: 1919 E Thomas Rd, Phoenix, AZ 85016-7710
Phone: (602) 933-0414
Fax: (602) 933-4252
Professional Affiliations: American Psychological Association; National Register of Health Services Providers in Psychology; Society of Pediatric Psychology; Society of Behavioral Medicine; Positive Psychology; Arizona Psychological Association.
Academic Affiliations: Adjunct Faculty, Department of Psychology, Arizona State University, Tempe, AZ
Degree/Certifications: PhD
Board Certifications: Psychology
Medical School/Education: West Virginia University, Morgantown, WV
Internship: Boston Children's Hospital/Harvard Medical School, Boston, MA
Fellowship: Boston Children's Hospital/Harvard Medical School, Boston, MA
What led you to your career as a psychologist?
I first wanted to be a teacher. Then, the kids started talking with me about their private lives and issues, and I realized I wanted to be able to help them individually.

What is the best thing about your job?
I love seeing my patients show so much progress – finding the strength and resilience within themselves to work through whatever issues were challenging them.

Have you received a special gift of thanks or piece of artwork from a child?
Yes, and all of them hold a special place in my heart. A child going through many challenging medical issues drew a card in which she and I were surrounded by beautiful flowers. She was just learning how to write, and she wrote on the card “Thank you. You helped me SOOOO MUCH!”

What is your favorite children’s book?
The Kissing Hand. It is such a sweet book, showing the love between a parent and child, while helping the child gain more independence. It has helped many a child!

How do you go about calming a child’s fears? Aside from the wonderful work of the Child Life team?
Often, I start by helping them express their feelings in many ways. Then, I see what misperceptions they may have and clarify those. Depending upon the fears, I may help them through desensitization; find comforting objects, thoughts, and imagery.

How do you build trust with a parent?
Working with parents is an important part of what we do. I show them that I’m here to help their child, and I listen to their concerns. Finding out their goals for our work together is also important.

What do you enjoy doing in your free time?
I love playing with my kids. We love swimming, being silly, playing games, taking the dogs for walks through the desert, going to the beach, Sea World, Disneyland…everything!
Research/Special Interests: Sudden/Chronic Illness; Cystic Fibrosis; Complex Pain; Parenting Issues