Locations

General FAQs
Parking FAQs
Food Services FAQs

General FAQs

Where is Phoenix Children’s Hospital located?

We’re at 1919 E. Thomas Rd., Phoenix, AZ  85016.  View the map for details.

What are the names of the buildings?

  • Main Building – Phoenix Children’s Hospital tower
  • East Building – the original hospital building, also called Building A.
  • Ambulatory Building
  • Rosenberg Children’s Medical Plaza
  • Thomas Garage West – the 525-space patient and visitor parking garage, accessible from Thomas Rd.
  • Cambridge Garage – Patient and visitor parking garage, accessible from Cambridge Ave.
  • Ronald McDonald House
  • Administration Building

View the 3-D campus map for way-finding.

What is the public (north) connector?

It is the indoor hallway used to move between the Main Building and the East Building.

What is the south connector?

It's an employee-only indoor hallway used to move between the Main Building and the East Building.

Where do I go for my appointment?

Your appointment scheduler will tell you how to get to your appointment. You can also view our building directories to locate your destination:

Can I fill my prescriptions at the hospital?

Yes, Phoenix Children’s offers a competitive, full-service retail pharmacy services located on the first floor next to the gift shop and Admitting.  Its hours are:

Monday - Friday:  9:00 a.m. to 8:00 p.m.
Saturday:  10:00 a.m. to 6:00 p.m.
Sunday:  Closed

The pharmacy can fill prescriptions for your entire family.

The Hospital looks really great!  Can I stop by to check it out?

To maintain a safe and secure environment for patients, families, and staff, Phoenix Children’s Hospital is not open to the public for tours at this time.

All of our visiting guidelines are in effect.

Take a virtual tour.

When are visiting hours?

8 a.m. – 8 p.m. every day.

Parking FAQs

Where do I park?

There are two free parking garages and one parking lot (Emergency Department visitors only) for patients and visitors (view large campus map).

If you are coming to the Main or East Buildings, park in the Thomas Garage West.

If you are going to the Ambulatory Building or Rosenberg Children's Medical Plaza, park in the Cambridge Garage.

If you are going to our Emergency Department, park in the Emergency parking lot.

Please note: The East building lobby closes at 4pm daily. This is the only public entrance to the East and Main buildings on that side of the campus.  We recommend that you use the Cambridge parking lot if your appointments in the Ambulatory and Rosenberg buildings will possibly go past that time.

Do you have curbside drop-off and pick-up?

Yes, we have curbside drop-off and pick-up in front of every building.

What if I have appointments in the Main Building and another building on campus, in the same day?

You can walk from the Main Building to the East Building through the public (north) connector. If you exit the East Building to the south, you can access both the Ambulatory Building and the Rosenberg Children’s Medical Plaza.

Another option is to move your vehicle to the Cambridge Garage.

Please note: The East building lobby closes at 4pm daily. This is the only public entrance to the East and Main buildings on that side of the campus.  We recommend that you use the Cambridge parking lot if your final appointments are in the Ambulatory or Rosenberg buildings.

Where is the delivery area for authorized vendors?

All deliveries are directed to the loading dock on the south side of the campus (on 18th Place, in between Cambridge Avenue and Windsor Street)  View the map.

Food Services FAQs

How do I get to the cafeteria?

The new cafeteria is located on the first floor of the Main Building.  To get there from the East Building, use the public (north) connector. You’ll see the cafeteria seating on the left, followed by the Bistro Café and main cafeteria entrance.

What are the cafeteria’s hours of operation?

The cafeteria is open every day, during the following hours:

6:30 a.m. - 10:30 a.m.
11:15 a.m. - 4 p.m.
4:30 p.m. - 7 p.m.

The PCH Coffee Shop offers lighter fare and Starbucks coffee during the following hours: 

Mon - Fri:  6:30 a.m. to 8 p.m.
Sat - Sun: 6:30 a.m. to 1 p.m.

The coffee shop offers items such as:

  • Deli Items
  • Soups
  • Simply to Go  
  • Hot and Cold Beverages (featuring Starbucks Coffee and espresso-based drinks)
  • Snacks

 

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