Patients & Visitors

Insurance Plans We Accept

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NOTE: Phoenix Children's Hospital currently participates with four Health Care Exchange products in the Marketplace. They include: 

  • BCBS AZ - All PPO

  • BCBS AZ - Select

  • Health Net - All PPO

  • Meritus Mutual - PPO (AFMC)

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While Phoenix Children’s Hospital (PCH) and Phoenix Children’s Medical Group (PCMG) accept most major insurances, please check with your insurance company directly to ensure that PCH and PCMG are participating with the specific plan you are selecting.  Each insurance company offers many different plans. 

While we accept many plans with the insurance companies listed below, not all plans offer benefits at PCH:

  • Accountable Health Plan (now known as Healthsmart)
  • Aetna Healthcare
  • America’s Choice Provider Network (ACPN)
  • Arizona Department of Economic Security (DES)
  • Arizona Foundation for Medical Care (AFMC)
  • Arizona Health Care Cost Containment System (AHCCCS)
  • Arizona Physicians IPA (APIPA) (now known as United Healthcare Community Plan)
  • Banner Choice Plus
  • Beech Street
  • Blue Cross Blue Shield of Arizona (BCBSAZ)
  • Bridgeway
  • Care 1st Health Plan Arizona (hospital only)
  • Choice Care
  • Cigna Health Care
  • Cigna Behavioral Health
  • Children’s Rehabilitative Services (CRS)
  • Cofinity
  • First Health
  • Gila River Health Care
  • Great West Health Plan (a Cigna Company)
  • Health Choice
  • Health Net
  • Health Management Network (HMN)
  • HealthSmart (formerly Accountable Health Plan)
  • Humana
  • Interplan
  • Mercy Care Plan
  • Multiplan
  • Northern Arizona Regional Behavioral Health Authority (NARBHA)
  • Pacificare
  • Private Health Care Systems (PHCS)
  • Phoenix Area Indian Health Services
  • Phoenix Health Plan
  • Rural Arizona Network (RAN)
  • Three Rivers Provider Network
  • United Behavioral Health
  • UnitedHealth Military & Veterans Services (UMVS) (formerly Triwest Health Care)
  • United Healthcare
  • United Healthcare Community Plan (formerly Arizona Physicians IPA)
  • USA Managed Care Organization (USA MCO)

Transplant:

  • Arizona Health Care Cost Containment System (AHCCCS) – Blood and Marrow, Kidney, Heart, Liver
  • Blue Cross Blue Shield of Arizona (BCBSAZ) - Blood and Marrow, Kidney, Heart, Liver
  • Cigna LifeSource - Blood and Marrow, Kidney
  • Health Net - Blood and Marrow, Kidney, Heart, Liver
  • Life Trac - Blood and Marrow, Kidney, Heart
  • Optum Health Transplant Network - Blood and Marrow, Kidney, Heart

Note:  As changes may not be immediately reflected here, please contact your health plan to ensure that Phoenix Children’s Hospital is a participating provider in your health plan’s network to ensure the highest benefit level.

Coverage limitations are dependent upon individual group contracts.  Your insurance or health plan may require prior approval before services are rendered for coverage.  You should contact customer service for your health plan to ensure that approval is granted to minimize or eliminate your financial responsibility.   

Contact us:

If you have any billing questions, please contact Customer Service at (602) 512-8882 or e-mail us.  It is our commitment to respond to your question by the next business day.

Get more information on understanding your hospital bill.

Billing Customer Service

Phoenix Children's Hospital

1919 E. Thomas Road

Phoenix, AZ 85016

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