Patients & Visitors

How to Register for Phoenix Children's FollowMyHealth Patient Portal

When your child is admitted to Phoenix Children's Hospital as an inpatient, you will be asked to provide your email address during the registration process. Within 48 hours, you will receive an email invitation to register for our secure, online patient portal.

You will recieve the following instructions in your email invitation:

If you do not currently have a FollowMyHealth account

If you already have a FollowMyHealth account


 If you do not currently have a FollowMyHealth account for yourself, please follow these instructions to complete the registration process.

You will receive the invitation because you were identified as the proxy for your inpatient child/dependant.

A proxy is a person authorized to act for another; in this case, a minor child.

  • Step #1  Select this link to Create an Account: Create an Account to access health information for your child.
  • Step #2  Select "Create an Account" in the web page. Enter your contact information (not your child's) in the "Create an Account" form and select "I Accept".
  • Please note that the social security number field can be left blank; we do not require that information.
  • Step #3  Next, choose a login method on the registration screen. Use one of the IDs you already have for Google, Yahoo, Facebook or Windows Live. If you do not already have one of these accounts, you can create a unique FollowMyHealth login ID and password. Please note that this account will only be used to sign into FollowMyHealth. No medical information will pass to any third party service (for example, if you sign in through Facebook, no medical information is available on Facebook to either yourself or your Facebook friends).
  • Step #4 Once you are logged in, you'll need to enter the proxy invitation code for your child (which is your child's four digit month and day of birth). For example, if your child was born on December 3, 1998, your invitation code would be 1203. If you asked for a different invitation code when you checked in to the Hospital, use that number instead of the birthdate. The next three screens are the documents which legally allow us to provide you with an electronic copy of John Smith, Jane Smith and Jim Smith’s medical records.
  • Step #5 After a brief wait, you will be redirected to your portal home page.

 If you already have a Follow My Health account for yourself (or if you have previously registered a child), please follow these instructions to complete the registration process to access your child's health information connected with Phoenix Children's.

  • Step #1  Select this link to Log In:  Log in to access health information for your child.
  • Step #2 Select "Log In" on the new web page and use your existing username and password to log in.
  • Step #3 Once you are logged in, you'll need to enter the proxy invitation code for your child (which is your child's four digit month and day of birth). For example, if your child was born on December 3, 1998, your invitation code would be 1203. If you asked for a different invitation code when you checked in to the Hospital, use that number instead of the birthdate. The next three screens are the documents which legally allow us to provide you with an electronic copy of John Smith, Jane Smith and Jim Smith’s medical records.
  • Step #4 After a brief wait, you will be redirected to your portal home page.

After You Register

Once you've completed this process, you can access your child's personal health record(s) online when logged into your account.

You can access and manage the personal health records in a secure online environment, 24 hours a day / 7 days a week, from any computer, smartphone or tablet.

Need Help?

If you have any questions regarding FollowMyHealth™ please visit the Knowledge Base.

If you have medical records questions or trouble logging in, please call us at (602) 933-9300 or email our Help Desk.

 

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