May 2011 Online Connection
Department moves into the new tower (Main Building) have begun in earnest and will continue from now through the end of June. Departments that have recently opened or will open soon include the following:
Admitting – Opened April 25: Admitting is now open in its new location on the first floor of the Main Building, to the west of the Phoenix Children’s Hospital Gift Shop.
Hours of Operation
- Monday through Friday: 5 a.m. to 8 p.m.
- Saturday: 8 a.m. to 4:30 p.m.
- Closed on Sundays
Please note: All after-hours registrations and admissions are completed in the East Building by Emergency Department Patient Registration staff. Financial counselors continue to be on site and available to families seven days a week from 7:30 a.m. to 6 p.m.
Imaging - Opened May 3: Imaging Department opened in the Main Building on May 3. The new department offers added space and capacity to meet patient and physician needs.
Some of the highlights of the new space include:
- Expanding from two ultrasound rooms to four in the Main Building.
- Expanding from two fluoroscopy rooms to three in the Main Building.
- Implementing digital radiography (state-of-the-art technology) in radiographic rooms. Staff will no longer have to carry and process CR plates as has been done in the past. The image will be digitally processed in real time (automatically) in the exam room for faster throughput and a lower radiation dose to the patient.
- The new MRI unit is a 3 Tesla magnet system - twice the magnetic field of the Hospital’s current MRI scanners. Phoenix Children’s will install one of the first scanners in the U.S. with this state-of-the art technology.
- Installing a new 256-slice CT scanner. The Hospital’s current CT is 64-slice. The faster scan speeds of the 256 will offer additional applications for pediatric patients, one being cardiac imaging.
If services are required, you can reach Imaging by calling (602) 933-1229, 24 hours a day, seven days a week.
In addition to the aforementioned moves, two Care Areas are moving into the Main Building - one on June 21 and the other on June 28. More information on upcoming department moves will be shared in future editions of the Online Connection.
To view maps and a virtual tour of Phoenix Children’s main campus, visit http://www.phoenixchildrens.org/locations/main-campus/.
During this transitional period, please feel free to use Phoenix Children’s One Call Physician Assistance Line, (602) 546-DOCS (3627), for all of your ED referral, admission, and PCMG consultation needs.
On May 31, 2011, the Surgery Department at Phoenix Children’s Hospital will move to its new space on the fourth floor of the Main Building as part of the new tower’s grand opening on June 1, 2011.
Effective immediately, please direct all surgical patients to park in Thomas Garage West and enter the new Main Lobby. Patients will check in at the information desk, which will direct patients to their next stop. Because the Surgery department will continue to use operating rooms in the East Building and Ambulatory Surgery Center, it is important for all patients to start in the Main Lobby so they can be directed to their appropriate location.
If you have any questions regarding patient information, please contact our pre-operative department at (602) 546-1542. To schedule a patient for surgery, please call (602) 546-1530. To order the patient brochures or maps, please contact our Physician Relations Department at (602) 546-5873.
For more information on the Surgery Department move, please contact Kim Dodson at (602) 546-1581. Thank you for your continued partnership and service to the children of Arizona.
St. Joseph’s Hospital and Medical Center will transition away from providing pediatric inpatient services and most pediatric outpatient programs, starting May 22, 2011. This transition will be completed on June 1, 2011 when inpatient pediatric units will close permanently at St. Joseph’s Hospital. In addition, most pediatric physician subspecialists and other pediatric staff will transition employment from CHW/St. Joseph’s Hospital to Phoenix Children’s Hospital by June 1.
After May 31, 2011, St. Joseph’s Hospital will have severely reduced capability to provide emergency services to pediatric patients (patients under 15 years of age) and no pediatric inpatient capacity. The Emergency Department and Level I Trauma Center will continue to operate as always, and accept any patients (adult or pediatric) seeking emergency services. Due to the severe reduction in capability and capacity for pediatric services at St. Joseph’s Hospital after May 31, 2011, pediatric patients that present for emergency services will be evaluated, stabilized to the extent possible, and then transferred to Phoenix Children’s Hospital or another appropriate facility.
EMS providers should strongly consider whether it is advantageous to transport emergency/trauma pediatric patients to St. Joseph’s Hospital beginning May 22, 2011, or whether the pediatric patient would be better served being transported to Phoenix Children’s Hospital, which offers a full service pediatric emergency center as well as a verified Level I Pediatric Trauma Center. Other hospitals seeking to transfer their pediatric patients to a higher level of care facility should expect St. Joseph’s Hospital will decline pediatric transfers because of a lack of pediatric capacity and capability after May 31, 2011.
Starting Sunday, May 22:
- St. Joseph’s begins reducing pediatric specialists and pediatric trauma coverage. EMS providers should consider transporting their trauma/emergency pediatric patients (under age 15) to Phoenix Children’s Hospital, which offers a full service pediatric emergency center as well as a verified Level I Pediatric Trauma Center.
- St. Joseph’s Level I Trauma Center and Emergency Department will remain open and continue to accept all patients who present seeking emergency services.
- St. Joseph’s will continue to serve all patients age 15 and older.
Starting Wednesday, June 1:
- St. Joseph’s closes pediatric inpatient units. Virtually no pediatric subspecialists will be employed.
- EMS providers should consider transporting their trauma/emergency pediatric patients (under age 15) to a full service pediatric trauma/emergency center such as Phoenix Children’s Hospital, if appropriate.
- Hospitals seeking to transfer their pediatric patients to a higher level of care facility should contact Phoenix Children’s Hospital, not St. Joseph’s Hospital.
- St. Joseph’s Trauma Center and Emergency Department will remain open and continue to accept all patients who arrive seeking emergency services. All pediatric emergency patients under age 15 will be transferred to another provider after proper evaluation and stabilization, as appropriate.
- St. Joseph’s will continue to serve all patients ages 15 and older.
Phoenix Children's Hospital will celebrate the grand opening of its new tower on Wednesday, June 1, 2011, at 7 a.m., on the Circle Drive in front of the new building. Please feel free to join members of the Medical Staff, patients and families and community leaders at what will be a landmark moment in pediatric health care in Arizona. If you do plan to attend, please arrive no later than 6:45 a.m. See you there.
Community physicians and licensed independent practitioners are invited to attend an exclusive sneak preview of the new Hospital tower on Friday, May 20, from 5:30 to 8 p.m. This event takes place at Phoenix Children’s main campus, 1919 E. Thomas Rd., Phoenix, AZ, 85016.
The evening includes:
- Tower tours - beginning every 15 minutes, starting promptly at 5:30 p.m.
- Life Safety Training - this 10-minute session is strongly recommened
- Light refreshments
To RSVP, please contact Karen Pennington at (602) 546-3300 or firstname.lastname@example.org.
Changes to lobby hours in the East and Main Buildings are as follows:
East Building: Monday-Friday, 8 a.m. to 4 p.m. Closed Saturday and Sunday. (New hours are effective Monday, May 2).
Main Building: Monday-Saturday, 5:30 a.m. to 8 p.m. Sunday, 8 a.m. to 8 p.m. (New hours started this week).