Volunteer Resources

Dashboard Tutorials — PDF tutorials to help volunteers navigate and update their online Volunteer Dashboard
                   Dashboard Introduction (required viewing for new volunteers)
                                  Logging in / Adding & Removing Shifts / Uploading documents
                                     Tracking hours / Annual Compliance updates / Updating your profile
                   Resetting your Password
                   Completing Annual Policy Review / Learning Modules / Background Check
                   How to update animal records
                   Adding a therapy animal to your profile     
                   Re-applying to volunteer (after an extended absence)

Campus map — Phoenix Children's campus map specifically for volunteers.

Reminders — several reminders to help new volunteers get started.

English-to-Spanish phrases for volunteers — several Spanish phrases to help with wayfinding and greeting others.

Medical equipment —  photo glossary of the more common types of medical equipment a volunteer may encounter with helpful tips.

Isolation precaution signs —  review the signs on patient room doors and what you need to do before entering.

The Human Connection — a video by Cleveland Clinic that helps everyone understand empathy in any hospital.

Volunteer Human Resource Policy — Phoenix Children's volunteer policy statement of Do’s and Don’ts.  

Animal-Assisted Therapy Data Entry Tutorial — a 12 minute video tutorial that explains how to use the therapy visit form on the iPad.

Animal-Assisted Therapy in Rehab — a video series that demonstrates using therapy dogs during therapy as part of a comprehensive rehabilitation program