Frequently Asked Questions
How do I apply?
If you want to be a volunteer in the hospital your first step is to attend a Volunteer Info Session. You can attend a session at the hospital or online. The application for being a volunteer in the hospital is provided at this session. Check out the calendar and find a session that fits your schedule.
Community volunteers do not need to apply. Register to receive emails about upcoming events. Sign up to volunteer as your schedule allows!
Are you looking for volunteers now?
There are always volunteer positions available in the hospital. Attend the Volunteer Info Session and learn about which programs currently need the most help. We are not able to answer this question on the telephone because it requires a review.
We are also always looking for volunteers to help with Community events that benefit Phoenix Children’s. Register to receive information about upcoming events.
I’m not 16 years old yet. Can I still volunteer?
We do require that you be at least sixteen years old to be a volunteer in the hospital year round. The Summer Volunteer Program is designed for students ages 13 to college senior to learn more about what it’s like to work in a hospital environment. Visit the summer program pages for details.
Many community volunteer events allow teens to participate. Register to receive information about upcoming events.
I’m a winter visitor. Can I volunteer in just the winter months?
Participating in our community events is a perfect way to help the children and the hospital for part-time residents. Your only commitment is the event you register for. There are no interviews or health or training requirements. Visit our Community Volunteer pages to learn more.
Volunteering in the hospital requires training and a commitment to a same-time, same-day schedule of 3 to 4 hours per week for a minimum of about six to eight months. Therefore, community events are the best way to participate if you are only visiting the area for a few months.
Can I volunteer with a friend?
Volunteers at Phoenix Children’s are assigned individually to areas for their service. You can certainly attend the Volunteer Info Session together, do your training together, and maybe even carpool if you’re assigned at the same time! It may be difficult to assign you to the same day and time, but you’re welcome to discuss it at the interview if you’re selected.
Community events are different. Often we have friends and groups that participate together. Some groups participate in events as a team-building activity. You can register to receive information about upcoming events.
I/we would like to come in and read, play games, and visit with the patients. Is that ok?
Unfortunately, due to infection control and confidentiality guidelines only in-hospital volunteers may come into contact with the patients here in the hospital. If you or any members of your group would like to become an in-hospital volunteer please visit those pages on the website to learn more.
Groups can also help the patients at Phoenix Children’s Hospital through our community events. You are encouraged to visit our community volunteer pages to learn more. Groups can also apply to host a special event in the Child Life Zone.
I/we have some children’s toys (or books, or games) that we would like to donate to the hospital. What do we do? Can we personally give them to the patients?
Thank you – play is a key factor in the healing process for children at the hospital, and donations from the community help. Orange donations bins are located at our East Lobby Entrance off Cambridge Avenue, and all donations are collected daily by Child Life Staff.
Unfortunately, due to infection control and confidentiality guidelines only family, hospital staff and in-hospital volunteers may come into contact with the patients here in the hospital.
Can I be a Community volunteer and also be a volunteer in the hospital?
Yes! You can do both. You can register to receive information about upcoming community events. To begin the process to become a volunteer in the hospital, please review details on the in-hospital volunteer pages.