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Guest Services

We understand that hospitalization can be difficult and confusing. That's why we provide many hospitality services and amenities to make your stay more comfortable.


Phoenix Children's cashiers may only accept payments for services provided to Hospital patients. For your convenience, there is an ATM located on the first floor, by Imaging and the Gift Shop in the main tower. The Hospital does not provide check-cashing services.

Family Center & Laundry

The Family Center at Phoenix Children's offers the many comforts of home. This helps families stay focused on the healing and recovery process of their child. Here you will find a full-sized washer and dryer and showers. Families can cook a meal in our kitchen and spend quality time together on our over-sized couch. The Family Center also offers a large TV. Ask you child's nurse for more information.


The Emily Center is a library that offers information about child health, injury, and illness. It has thousands of books, videos, CDs, and articles for parents and children in English and Spanish. Registered nurses can help you find answers to your questions. The Emily Center also has computers where you can search health databases and the Internet. It is open, without charge, to everyone in Arizona. The Emily Center is on the first floor of the East Building, between the public connector and the elevators to the 2nd - 5th floors. If you want health information delivered to your child's bedside, call 602-933-1400. 

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