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When Do I Call the Doctor?

Phoenix Children's Primary Care (PCPC)

Urgent Care is convenient when your child is sick, and it makes your life easier as well. The latest studies show that an average Urgent Care visit is about half the cost and half the wait of an Emergency Department visit.

We all want the best care for our children and sometimes it is difficult to determine whether we should seek advice from a pediatrician, take them to the Emergency Department or Urgent Care.

For life threatening events, CALL 911
For suspected bites, stings or poisoning, call the Poison Control Center at 1-800-222-1222

Call your pediatrician

  • When your child is sick or injured, the doctor may want to see your child for a Sick Child Visit. Sick Child Visits are usually available on the same or next day.
  • When you need advice about medicines that you may give at home to help your child feel better.
  • When you need advice about whether to take your child to an Urgent Care or Emergency Department.
  • When your child has any new health problem or pain that will not go away or that worries you.

Many doctors’ offices have nurses who can answer questions at any time, day or night. This is called a Triage Line. Call your child’s doctor and ask to speak with the triage nurse, or the after hours doctor on call, whenever you need help to know what to do about your child’s illness.

Choose our Urgent Care Center

  • Belly (abdominal) pain
  • Allergic reactions without trouble breathing
  • Asthma and wheezing
  • Dehydration
  • Diarrhea
  • Fever (for infants less than 60 days old, go to the Emergency Department)
  • Object removal (eyes, ears, nose)
  • Headaches
  • Minor cuts and wound care
  • Minor burns
  • Nose bleeds that won’t stop
  • Rash that won’t go away
  • Respiratory infections
  • Vomiting
  • Sprains or strains
  • Pain and difficulty urinating

Phoenix Children’s Hospital Urgent Care doctors are part of the Phoenix Children’s Hospital Emergency Department staff. Urgent Care doctors have access to all resources available at Phoenix Children’s main campus.

Go to the Emergency Department

  • Sudden change of mental state
  • Fainting
  • Loss of consciousness or being unable to respond
  • Coughing up blood
  • Trouble breathing
  • Poisoning or overdose
  • Seizure
  • Serious or severe injuries, burns or shocks
  • Severe belly (abdominal) pain
  • Broken bone
  • Sudden blurred vision
  • Severe dehydration
  • Fever for infants less than 60 days old
  • Head injury
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