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COVID-19 Advisory: Visitor restrictions are in place for all Phoenix Children’s locations. Masks are required for all visitors and for patients ages 2+. For more information, visit our COVID-19 Resource Center.

Volunteer Resources

Volunteer Knowledge Library (VKL)

Volunteer Dashboard - a collection of video tutorials to help volunteers navigate and update their online Volunteer Dashboard

Where volunteers should enter — a short video showing where to park and enter the Hospital.

Campus map - Phoenix Children's campus map specifically for volunteers.

Reminders — several reminders to help new volunteers get started.

English-to-Spanish phrases for volunteers — several Spanish phrases to help with wayfinding and greeting others.

Child development — a 15 minute video that describes how to work with patients at various stages of development.

The Human Connection — a video by Cleveland Clinic that helps everyone understand empathy in any hospital.

Isolation precaution signs —  review the signs on patient room doors and what you need to do before entering.

Medical equipment —  photo glossary of the more common types of medical equipment a volunteer may encounter with helpful tips for various situations.

Volunteer Human Resource Policy — our volunteer policy statement of Do’s and Don’ts.  

Animal-Assisted Therapy January Flyer - AAT Zoom meetings for the current month

Animal-Assisted Therapy in Rehab - a video series that demonstrates using therapy dogs during therapy as part of a comprehensive rehabilitation program



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