Medical Specialties

Pediatric Emergency Medicine


Traumatic injuries are the leading cause of death among Arizona children between the ages of 1 and 16. That’s why highly specialized emergency and trauma services are of the highest priority and they’re here.

The new Phoenix Children's Hospital Emergency Department and Arizona’s only American College of Surgeons-verified Pediatric Level 1 Trauma Center (one of only a few in the nation) opened September 20, 2017. The amazing new care facility is the only pediatric emergency service in a free-standing children’s hospital in Arizona. Additionally, we are actively engaged and nationally recognized in clinical research.

Providing state of the art emergency care 24 hours a day/7 days a week, every one of our full-time physicians are pediatric emergency medicine-trained specialists. Our nursing staff has unequaled pediatric emergency experience and expertise.

With more than 83,000 visits annually and Arizona’s pediatric population expected to grow to 1.5 million by 2030, the ED and Trauma teams use every bit of their expertise in caring for Arizona's most precious resource – your children. (Download our stats infographic)

Take the Emergency Department patient survey now.The mortality rate at Phoenix Children’s ED and Trauma Center is one of the lowest in the country. In fact, critically injured children treated at Phoenix Children’s Level 1 Pediatric Trauma Center and other ACS-verified pediatric trauma centers have better outcomes, shorter lengths of stay, higher rates of managing spleen and liver injuries without surgery, and lower mortality rates.

Features of Our New Facility

  • 42,300 square feet with flexibility to expand in the future as the need arises
  • 75 private exam rooms
  • 9 trauma bays allow us to treat multiple trauma patients simultaneously
  • Improved layout dramatically decreases the time it takes to transfer a patient from the helipad to a trauma bay. Now, patient transfer can be completed in under 90 seconds
  • Phoenix Children’s new Care Point System decreases response times and improves coordination of care with emergency medical services and first responders who need guidance in treating patients before they arrive at the Hospital.
  • Neurocritical care specialists offer 24/7 care for emergency department patients showing signs of pediatric stroke, toxin ingestion, cardiac issues, oxygen deprivation, birth complications and numerous other conditions that threaten children’s brain function. Phoenix Children’s is one of just a handful of hospitals worldwide offering dedicated pediatric neurocritical care
  • New, cutting-edge medical equipment improves diagnosis and treatment such as the iQon CT scanner (second pediatric hospital in the nation; fourth in the world) which provides critical imaging of traumatic injuries, tumors, vascular structures and infections with a single scan allowing for faster diagnoses and quicker development of treatment strategies
  • Up to 6 dedicated safe rooms available for behavioral health patients who may pose a danger to themselves and others
  • Separate ambulance entrance and vestibule provide immediate access to trauma suites and all examination areas
  • Immediate separation and triage of emergent and fast-track patients reducing time spent in the waiting room and Emergency Department
  • Download the before and after infographic to see what's changed

Our Programs and Services

  • Children are triaged by an experienced pediatric ED nurse within minutes of arrival
  • A Community Physician Referral Line available 24/7 for direct communication with ED staff
  • Experts in all areas of emergency pediatrics can clearly communicate medical information to families and their private physicians
  • Continuous efforts to minimize waiting times from the moment of entry to discharge
  • ED staff will stabilize, treat and discharge less acutely ill or injured children who can be effectively cared for outside the hospital. This will allow the sickest children who desperately need a hospital bed to obtain one
  • An observation area where children requiring reevaluation prior to discharge may be continuously reassessed for improvement in clinical condition
  • A customized medical follow-up system based on family preferences
  • An environment specifically designed with child-friendly features to ease the fear and anxiety of children and their parents
  • In-room registration for high acuity patients
  • Conscious sedation for painful procedures
  • TV, books and age-appropriate activities in each exam room along with telephones for parents and guardians
  • Child life specialists that will work with ED patients and families
  • Interpreter who responds to every trauma notification as well as portable handset phones for languages other than Spanish and a mobile computer used for Sign Language interpretation

Arizona Base Hospital Certification

Phoenix Children’s Hospital’s Emergency Department is certified by the Arizona Department of Health Services as an Advanced Life Support (ALS) Base Hospital, the only children’s hospital in the state to earn this designation. As an ALS Base Hospital, Phoenix Children’s serves as the centralized medical direction communications center that provides phone and online pediatric medical direction to certified EMTs and paramedics in the field (whether the patient’s destination is Phoenix Children’s or another hospital). 

Dr. Toni Gross is the base hospital medical director and oversees our pediatric expertise on pre-hospital patient management and improved communication between the hospital and EMS providers.

By providing Phoenix Children’s pediatric emergency expertise to first responders in the field, we can improve care even before the patient arrives at the hospital. This gives the patient the very best chance for recovery.


Located at Thomas Road and State Route 51, the ED and Trauma Center is adjacent to Phoenix Children’s Hospital’s main patient tower. The new building will be clearly visible from Thomas Road with dedicated surface lot parking off Thomas Road and Pastor Way, and a pedestrian walkway from the public garage.


(602) 933-1900

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